FAQ – Frequent questions

Answers to the most common questions

General

What time do I need to check in and check out?

The apartments will be available starting at 15 the day of arrival. The check-out must take place within hours 10.


Payments

Do you accept credit cards?

Yup, We accept all cards VISA and MASTER. For more information on payments, you can see Prices and conventions.


When should I pay?

Payment will be made at the end of the stay.


Is any refundable security deposit required ?

Yup, a deposit is required to be paid by bank transfer. The reservation request must be made at the time of payment of the deposit.


Requirements

Do I need a document?

Yup, on arrival we will ask you a document to communicate to the police the data of our guests.


Useful information

What type of electrical outlets are located in the apartments?

The sockets are of Italian, 220 in.


Where is the nearest airport?

The airport is located between the Marche Falconara and Clairvaux and is about 27 km. Each arrival is available Shuttle bus service leading directly to the center in Ancona.


Where is the nearest train station?

The nearest station is that of Ancona and is about 10 km from our homes.


Service

Do the prices include linen?

Yup, you will find clean sheets on arrival in the apartment. On request, They are available including beach towels and bath towels. For more information, Refer to the section Prices and Conventions.


Wich facilities are available in the area? where can I get some information?

The area is served by bus from the city center leading to the beaches of Portonovo, or continue to the Mount Conero. In summer it is a service of free shuttle bus that stops a short distance from the houses and leading up to the square of Portonovo, from which you can access all beaches and where there are restaurants, bars and a small convenience store. There are several supermarkets in the villages scattered around Mount Conero: Ancona, Camerano, Sirolo, Numana – to get them just a few minutes drive. Ask us for any information, we will be happy to tell you where to find everything you need.


Food and products

Where can I buy your products?

You can find our products and the products of the food chain Terre del Conero at the Stone House, but we will be happy to portarverli to your accommodation upon request.


Are there any restaurant nearby?

In summer the Portonovo Bay is crowded with bars and restaurants where you can taste the fish specialties of our area. The farm has the Special arrangements with the restaurant charmless Portonovo and with the restaurant Mezzavalle, but the offer is still very varied. Ask us and we will be happy to help.


Can I have dinner or lunch at your farm?

We do not make food service, only occasionally we prepare a dinner to share with our guests at the Stone House.


I breakfast included?

We do not serve breakfast, but each apartment is equipped with full kitchens and working to prepare a tasty breakfast.


Is it possible to use the barbecue?

Of course, the barbecue house are available to guests. We also provided tables and chairs to enjoy a comfortable dinner in the garden.